Chest of Colors forum

Legacy Miniatures wrote:
November 7, 2011 at 3:55 am
Hi,

I take the opportunity to explain and answers to some of the complains I read in these last months.
First of all thanks for posting them, we were expecting them and it is important for us to read and react.
As David from CMON said things are not always black and white.
I will explain where we come from and why we acted in a certain way and not in another:

CMON has no responsibilities on the pricing, we sell them the waves at a certain price and of course they charge their profit margin. So no need to attack them, they are just doing their job.
We are located in China, finding a trustworthy resin caster is very difficult and we found a solution that is still too expensive. For you and for us. We are now in the process to reconsider the whole process.
We wanted to provide an impeccable product in term of quality; this is the reason why a resin mould is used only for few casts (5 to 8 depending on the piece) and why we inserted a plastic tray. We understood now that these solutions are too expensive so from future waves we will change this approach. We also work the miniatures with a system of integrated plugs and this is also an additional cost.
We collected all the resins masters left by Rackham and we found them in a very chaotic status. Some pieces are missing; some others incomplete and we have to archive and catalogue in a proper manner. This is time consuming and we are not that many at Legacy Miniatures.
After wave 2 and wave 3 we understood there is no reason to re-release existing products. We will limit the release to new pieces or to limited edition ones.
When we will have finally sorted out the catalogue, we will sit down with our distribution partner CMON and we will decide what is the best way to relaunch the game. Again it is not an easy call because it is a huge investment and we have to do in the right way.
These pieces now on sale will never be recasted in this manner and quality, hence customers who bought them could be sure of the uniqueness of their acquisition.
The Cynwall Dragon will be sold at what we consider the right market price after we looked into similar pieces. No doubt, it will be expensive, but again we don’t think we will be able to produce many of them.

Thanks to all of you for your patience, critics and we hope that we will be able in the future months to fulfil your expectations.
Again if you have to blame someone it is us.

Regards

Legacy Miniatures

we were expecting them

We are located in China

finding a trustworthy resin caster is very difficult and we found a solution that is still too expensive. For you and for us. We are now in the process to reconsider the whole process.

a resin mould is used only for few casts (5 to 8 depending on the piece)

We also work the miniatures with a system of integrated plugs and this is also an additional cost.

we are not that many at Legacy Miniatures.

After wave 2 and wave 3 we understood there is no reason to re-release existing products. We will limit the release to new pieces or to limited edition ones.

what is the best way to relaunch the game.

we will be able in the future months to fulfil your expectations.

Corvus wrote:Don't try to resurrect the game, it's painters only who are after the miniatures now.

fullheadofhair wrote:Why does the Rackham IP attract such bad luck?

ToMaZ wrote:

fullheadofhair wrote:Why does the Rackham IP attract such bad luck?

It's French... Luck goes to the Irish