Anyone else got problems with a rackham order?

ToMaZ · Post by **ToMaZ** » 6 Apr 2009, o 22:55

I got my order today. Still no reply from rackham though.
Also not everything I ordered was included. I got a note that at the time of my purchase those missing models were out of stock and out of production. Then why were they still in their online store?? I will get my money back for the missing models.

Now in the end I'm really disappointed by their customer service, but at least I got most of my models

arctica · Post by **arctica** » 6 Apr 2009, o 23:43

Well at least you got some of it and are getting a refund for those they didn't have

. They have some lovely models and i wish i got some of them models

but i'll hunt around. I wonder if they have to translate your email?

Post by **Nameless** » 7 Apr 2009, o 08:50

TMZ, arctica - let me know what you want, I'll check your list out here in PL

Post by **Skrit** » 7 Apr 2009, o 09:15

Atleast you got some that you wanted and money back on the rest. Not the best service out there I agree, shame really to see such a big name go down the drain so fast...

arctica · Post by **arctica** » 7 Apr 2009, o 09:37

oh cool

thanks nameless, atm im holding off as i dont want to buy too many more minis lol ^^ tempting as it may be

Post by **Skrit** » 7 Apr 2009, o 09:46

Buy more, you know you want to!