Online miniature stores in europe.

Bren · Post by **Bren** » 26 Nov 2007, o 13:17

I also ordered from Battlefield Berlin in English, I think most european webstores can answer e-mail in English. After all, the names of the miniatures usually don't differ that much and you can also look at the pictures. And if reading/ordering in German/Dutch/French doesn't work for you and English is a problem for the shop, I'm willing to help

NAVARRO · Post by **NAVARRO** » 26 Nov 2007, o 13:21

Nameless wrote:
there's NO big online miniature store that covers all EU market
have you checked battlefield berlin suggested by Mahon? their prices might not be the lowest, but offer is really big.
I believe there are some UK shops shipping across Europe. You could find some French ones also, but I'm not sure if they have English versions.
Sorry for not giving you names and addresses of web sites. I'm not using shops other than my own ^^

Yes I have and sorry but a store only in dutch does not qualify as a European store for Europe.
Yes i could mail in english but really thats precisely the point of my argument... for each order i make i have to email personally the store owner... call me picky but that is not a confortable way of buying... When i buy i like to browse store then pick my stuff for shopping cart and finally pay with the paypall... easy and fast its the way its supposed to be on online stores... if i cant understand what im browsing, cant order because dont understand a word and im limited to back and forth mailing to store owner, then its oposite of good business... its just waste of time really.

As for my UK experience i dealed with a big UK distributor who as online store that not only takes 21 working days to deliver stuff but its also creative with my shopping cart ( like if they dont have something they replace it with other stuff without even asking)
Im now trying to deal with a big UK store, but it doesnt have updated stock of things and I'm still waiting for a reply about incoming stock im interested in ( for 3 days now)

One big French one doesnt support paypall and shipping a killer (cannot understand some overthetop shipping rates for europe at least 18.00 ?... its like we live in china godamit)

As for your store nameless sorry but its in a language i dont understand and prices are not in dolar or euro or pounds and it has limited support of paypall right?

What I' saying i know i can always count with you guys good will and place a order at your stores and you guys would help me out and all but I do find a good european online store is missing on the overall picture... If i just want to buy, say at 3 in the morning i just cant because i have to mail some of you guys to help me out.

see my points?

Post by **Nameless** » 26 Nov 2007, o 13:29

As for your store nameless sorry but its in a language i dont understand and prices are not in dolar or euro or pounds and it has limited support of paypall right?

that's why I have not given you link to it, Nav

we are a small shop and have enough work to keep it going in our country. we dealt with international orders, but on a mail basis, which is not an option for you.

As for other shops - as I said, I get all (well, almost all) stuff I need from my shop (I got good prices and free shipping there

), so I can't tell much about them. I can point you to few that seem to have wide range, but can't and won't guarantee thay act professionally

Bren · Post by **Bren** » 26 Nov 2007, o 13:47

I see your problem, I think it is frustrating to pay 15 euros shipping costs for just one mini (sometimes you just want THAT one!!). But on Battlefield Berlin all manufacturers are listed on the left in their original (english) name, so what's the problem? You can click the 'international shipping' button on top, they explain some german terms there. I think if you have done it once it shouldn't be a problem anymore. And you can pay via Paypal.

Post by **mahon** » 26 Nov 2007, o 13:53

I think he just wants to show there's no good, popular, European miniatures store in English...

Bren · Post by **Bren** » 26 Nov 2007, o 14:08

I agree with that, but I'm just trying to help

Ofcourse it would be easier if everything is in English, but with a little help ordering shouldn't be so difficult (except for maybe the first time).

At least there's one advantage being Dutch, since nobody speaks our language we always have to adapt, so they force us to learn English, German and French

NAVARRO · Post by **NAVARRO** » 26 Nov 2007, o 14:10

Nameless wrote:
As for your store nameless sorry but its in a language i dont understand and prices are not in dolar or euro or pounds and it has limited support of paypall right?
that's why I have not given you link to it, Nav
we are a small shop and have enough work to keep it going in our country. we dealt with international orders, but on a mail basis, which is not an option for you.

As for other shops - as I said, I get all (well, almost all) stuff I need from my shop (I got good prices and free shipping there ), so I can't tell much about them. I can point you to few that seem to have wide range, but can't and won't guarantee thay act professionally

Sure matey but dont you think your store would gain tons of new clients if it got translated to the most common european languages? even if you guys happy with current clientele

( and mahon its not non english language my beef, come on you have english stores in europe/uk... You dont have a store ambicious enough that provides a service to the average european guy in diferent languages and currencies.)
Also I'm not trying to prove nothing here just looking for a store thats professional ( so far its something really lacking on the ones i dealt with )

Professional includes translated sites to several diferent languages and with diferent currencies options ( if US ones have that why cant european ones?)
Professional also includes fast shipping at normal rates and competitive pricing and instock products...

In short i know i can face diferent languages stores, some even by trial and error... but weres the faced for the future stores?
We just have short local aimed online stores in europe...IMHO

NAVARRO · Post by **NAVARRO** » 26 Nov 2007, o 14:16

Bren wrote:I agree with that, but I'm just trying to help Ofcourse it would be easier if everything is in English, but with a little help ordering shouldn't be so difficult (except for maybe the first time).

At least there's one advantage being Dutch, since nobody speaks our language we always have to adapt, so they force us to learn English, German and French

And i apreciate all the help i can get mate

Believe me when i say Portuguese are also forced to learn, spanish, english and french...

Thing is I dont define a "good" online store on the WWW just aiming for your neck of the woods hehe

But i shut up now since i think its just me really

Post by **mahon** » 26 Nov 2007, o 14:17

I think Nameless told he's already busy with the Polish store. I think that's what makes many people prefer to stay with what they have. Expanding would demand some more dedication and they may be unable to do it?

I know there's a gap in the market, but nobody is willing/able to fill it...

NAVARRO · Post by **NAVARRO** » 26 Nov 2007, o 14:44

mahon wrote:I think Nameless told he's already busy with the Polish store. I think that's what makes many people prefer to stay with what they have. Expanding would demand some more dedication and they may be unable to do it?...

Thats probably it, and yes I understand were Nameless is coming from and I respect his choices...Just pulling his leg to my point of view

Its just me talking on a client prespective ok?

Even if as a businessman theres so much potential on a low investement in a pro site (specially compared with brick opened store... rents energie maintenance etc) that makes me wonder

mahon wrote: I know there's a gap in the market, but nobody is willing/able to fill it...

I wonder why? maybe profit margins dont justify?